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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Unable to disable the meeting room options

shiras
Newcomer
Newcomer

‎2024-05-22 02:08 AM - edited ‎2024-05-22 02:08 AM

Hey Zoomers! Would appreciate some support. I am giving a webinar today and I am unable to disable the meeting room option and I keep needing to stop and let everyone in. I deselected meeting room options on my settings and it's still not working. Can anyone solve this mystery??

 

Greatly appreciated!!

Shira

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3 REPLIES 3

Firas_ghobber
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2024-05-22 02:17 AM

Hello Shiras,

 

You mean Waiting room option? 

 

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shiras
Newcomer
Newcomer
In response to Firas_ghobber

‎2024-05-22 02:19 AM

Yes. I figured out how to do it for each individual meeting, but not as an overall setting for all meetings.

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Firas_ghobber
Community Champion | Zoom Partner
Community Champion | Zoom Partner
In response to shiras

‎2024-05-22 02:28 AM - edited ‎2024-05-22 02:29 AM

 

Okay, if you are an Administrator, follow these steps to achieve your needs:

  1. Access Account Management.
  2. Go to Account Settings.
  3. Select Meeting, move to Security, and disable the Waiting Room button.

However, the recommended option is to use the waiting room for your webinar.

 

Please click "Accept As Solution" if this helped you!

 

Best regards,

Firas

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