cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Unable to access password page on Zoom recording

Elissa
Newcomer
Newcomer
I have been unable to get to the password page after the reCAPTCH. When I hit the Register button it stays on the same page. This is only happening on my MacBook Air laptop.
1 REPLY 1

Jameswalter
Contributor III
Contributor III

Sign in to the Zoom web portal. In the navigation panel, click Settings. Click the Recording tab. Under Require passcode to access shared cloud recordings, select the check box to enable Embed passcode in the shareable link for one-click access.

Regards,
James