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UPGRADE PROBLEMS

bjanky63
Newcomer
Newcomer

‎2023-01-31 10:02 AM

I have been using zoom for 2+years.  Well, 2weeks ago, zoom told me to upgrade.  I pushed the button and downloaded the new upgrades.  I was on another person's zoom meeting later and my pic kept freezing and knocking me out.  I thought it was my wifi, so I didn't worry about it.  I went out of town last week and tried to use my zoom for my meeting and it kept freezing me.  But the funny thing is when I replayed the video back later, it was the participants that kept freezing not me.  WEIRD.  But when I tried to do my zoom call Thursday, I went to zoom.com and went through another number.  NO PROBLEMS, NO GLITCHES, NO FREEZING, NO WHITEROUTS, NOTHING!!  PERFECT.  So I decided today to check out MY ZOOM number.  Immediately freezes.  WHAT's the problem?  HELP!!!  

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