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Celebrate with us2023-03-01 02:32 PM
I have a personal account and my camera club also has a Zoom account. They are both a non-free account. We are not on the same account. When I log in as the camera club to schedule a meeting, I get an error message when I try to entire my email account as the Alternate Host. I forget the exact wording, but it seems like I should be able to do it based on the wording.
what seems to be the problem?
2023-03-01 02:50 PM - edited 2023-03-01 02:56 PM
Hello,
You can only make someone an alternative host if they are part of the same account structure.
“Both users need to be Licensed and on the same account”
https://support.zoom.us/hc/en-us/articles/208220166-Designating-an-alternative-host
Your personal free account is not part of your clubs account or licensed.
Regards
If my reply helped, don't forget to click the accept as solution button!
2023-03-03 01:17 PM
Does it make any difference if both the camera club and my account are Pro Accounts? They are separate accounts.
2023-03-06 07:54 AM
Hello,
Both users need to be Licensed (not free).
Regards
If my reply helped, don't forget to click the accept as solution button!