Translation Captions Settings and funtion

[TransCaptions]

Hello,

I just installed Translation Caption Add-On to my working account. 

I am trying to translate from German to English on once side and in the other from English to German...

Unfortunately, I feel this Add-On is still not well developed due to being such a new setting, and it only works on one side.

I feel that the translation is happening alone on each computer and not in the Zoom meeting for both persons...

Has anyone have experience with this Add-On and can help me find the best settings for my Zoom-Meetings?

Most appreciated,

CG

[Okutomo · Accepted solution]

Unfortunately, I don't speak German so I haven't tried, but the part of the screenshot below should be set to the language spoken by the participant who set it up. A common mistake is often setting the language spoken in the meeting (not the language spoken by the participants).

[EdXue]

I'm also having trouble with translated captions. They are not working at all for English to Mandarin or Mandarin to English. It gives almost all gibberish.

[TransCaptions]

I finally discover that the solution by my problem is that for the translation to work, both the "translation to" and "speacking language" need to be the same! For exemple: from english to Mandarin, if you want to read in english, both your "speacking language" and "translation to" language need to be english! And the other way around!

Hope I could help!

[Nichols51]

How were you able to setup that configuration?

[Nichols51]

I am looking at the possibility of translation from English to Spanish and Spanish back to English. Is that possible is so, what do I need to make it happen.

[TransCaptions]

First you need to by the pacage for "Zoom Translation Caption".

You can find it here:

https://zoom.us/pricing

Good luck!

[KarriGB]

So far the best way I have found is to make sure everyone has "show original and translated" enabled (found under "Your caption settings" just below "my speaking language"). This means you will see a line of captioning that you don't need (in your case the German you are speaking) but at least everyone can see the translation as well. 

Hope that helps...