cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

This is a very bad software, my Chinese customers can not enter the meeting, they suggest the error

vitalman
Newcomer
Newcomer

‎2024-03-10 06:04 AM

This is a very bad software, my Chinese customers can not enter the meeting, they suggest the error code is 13215

1 REPLY 1

Humashankar
Community Champion | Customer
Community Champion | Customer

‎2024-03-10 06:53 AM

Hi @vitalman 

 

This might happen if Zoom isn't allowed in their country or if their internet connection has special rules

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

Huma
0 Likes