cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

This is a very bad software, my Chinese customers can not enter the meeting, they suggest the error

vitalman
Newcomer
Newcomer

‎2024-03-10 06:04 AM

This is a very bad software, my Chinese customers can not enter the meeting, they suggest the error code is 13215

1 REPLY 1

Humashankar
Community Champion | Customer
Community Champion | Customer

‎2024-03-10 06:53 AM

Hi @vitalman 

 

This might happen if Zoom isn't allowed in their country or if their internet connection has special rules

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

Huma
0 Likes