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2023-02-15 06:24 PM
I am using iMac with High Sierra 10.13.6
Just downloaded zoom for desktop for the first time, off the zoom website.
I open a meeting and no one can hear me and I can not hear them.
My friend then opened a meeting on his computer and everything worked fine we could all hear each other.
All my settings come up fine and I can run sound tests and they come back fine, I can hear those sounds and hear my voice play back.
I can run a solo zoom and record it and play it back and I hear myself fine.
When I look in settings-privacy there are no options to allow the microphone or video to be used by zoom, but the video at least is working perfectly.
What could be the problem?
2023-02-22 12:35 PM
Hey @AOE could you attempt to run a test meeting with a particpant and ensure that you've connected to computer audio? I would suggest to enable Automatically join audio by computer when joining a meeting:
Also, if you do not automatically join computer audio when joining a meeting, you will ned to click on 'Join Audio' in-meeting.