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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

There is no record, is it possible to restore it?

Kseniya_V
Newcomer
Newcomer

Hello everyone! I'm in trouble! I paused an important conference and then forgot to unpause it. Is there anything I can do? Or is it impossible?

@zoom

1 ACCEPTED SOLUTION

Tash_Balaguer
Zoom Employee
Zoom Employee

Hi @Kseniya_V 

 

Unfortunately, we can't capture the meeting if you forgot to unpause it.

View solution in original post

2 REPLIES 2

Tash_Balaguer
Zoom Employee
Zoom Employee

Hi @Kseniya_V 

 

Unfortunately, we can't capture the meeting if you forgot to unpause it.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Kseniya_V, I went ahead and marked @Tash_Balaguer reply as the accepted solution as it is currently not possible to capture a meeting that was unpaused. Please let us know if you need further assistance. Thank you! 


Carla (she/her/hers)
Zoom Community Team
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