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The video is not being converted

Julia6390
Newcomer
Newcomer

‎2025-01-29 09:04 PM

Good afternoon! Can you tell me why the video that is saved on the computer is not converted? I double-click on double_click_to_convert_01 but nothing happens?

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KhatC
Zoom Employee
Zoom Employee

‎2025-02-03 10:52 AM

Hi @Julia6390, welcome to Zoom Community! Please refer to this support article for a list of possible causes and troubleshooting steps on local recording issues. Hope this helps! 

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