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The microphone volume is muted automatically

anugroho
Newcomer
Newcomer

Hi, I am using Jabra Elite Active 75 and Macbook Pro 13 for my Zoom meetings but the microphone output level keeps automatically muted whenever I speak. I must open the Audio setting on my computer and ready to slide the volume bar up whenever I speak.

 

There is no problem at all when using the earphone for Zoom meetings on my phone. 

 

Any ideas? 

2 REPLIES 2

Iris
Community Champion | Employee
Community Champion | Employee

Hello , Can you please make sure you did not set mute my mic as default setting on your zoom client on mac. Hope it helps you

Iris_0-1643272080300.png

 

rsong
Newcomer
Newcomer

Here is the solution: https://richardbloomfield.blog/2021/12/my-ear-buds-keep-auto-muting-themselves/

 

In short, it is a problem when you set "Automatically adjust microphone volume’". Disable the option and it should work.