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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Support ticket

Al1cat
Newcomer
Newcomer

‎2024-02-23 03:29 AM

I have just raised a ticket on matters I need help with. All other contacts were blocked. The ticket has been marked as closed. How can I access support? I've tried phone & chatbot but there is always something which stops me

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3 REPLIES 3

Tracy17
Newcomer
Newcomer

‎2024-12-19 09:11 AM

I'm having the same problem. Did you figure out the problem?

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Al1cat
Newcomer
Newcomer
In response to Tracy17

‎2024-12-20 04:47 AM

They have been no help at all

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Al1cat
Newcomer
Newcomer

‎2024-12-20 04:49 AM

They have been no help at all.

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