Super irritated

[Accurator]

Hi guys, i talked to a salesman on Zoom and bought a 12months premium plan a year ago. The salesman promised me that it would only be  for 1 year and not proceed unless i renewed the plan myself. Now i see that i Zoom took almost 200 dollars from my card. How the hell could this happen? Extremley irritated, and there is no supportmail. 

[Rupert]

Hi @Accurator 

I would suggest you contact Zoom Billing, or raise a web request online.

https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support

https://support.zoom.us/hc/en-us/requests/new

 You could also try the online Support chat.