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Zoom AI Companion2022-04-11 09:10 AM
For the past 2 years I have been making cloud recordings of classes I teach and then downloading them afterward to my device (MacBook.) In the past week, I have been unable to download these cloud recordings. The download button /icon still appears in the recording list, but when I click "download", nothing happens. Can anyone advise? Or let me know if you know of a change Zoom has recently made to the ability to download from the cloud to your device? I cannot record the meetings directly to my device, because I need to be able to share the cloud recording links with my students after the classes.
Thanks!
2022-04-21 08:58 AM
I am having this problem too. Hasn't happened before. Description is exactly like it is for me. Sorry I can't help but wanted to let Zoom support know.
2022-04-21 11:14 AM
I solved my problem. I quit Safari. Restarted it. And, downloading works again.