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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Subscribed to Pro but meetings limited to 40 minutes

Lancebaks
Newcomer
Newcomer

‎2025-04-11 02:05 AM

I have recently upgraded from Basic to Pro but I am still limited to 40 minutes for meetings.

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2025-04-11 07:37 AM

HI @Lancebaks, thank you for posting to the Zoom Community!

 

To troubleshoot your account still showing as basic, follow the steps outlined here: Troubleshooting paid account still showing as basic.

 

Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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