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Sound on HP Desktop Computer

moblmell
Newcomer
Newcomer

ā€Ž2021-08-25 05:36 PM

No sound through my HP desktop computer. This is an all-in-one PC with built-in speakers. The speakers work with other programs. Must use headsets to communicate in Zoom meetings. Anyone else have this problem?

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2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

ā€Ž2021-09-01 02:29 PM

Hi @moblmell, Welcome! We are so happy to see that you are contributing to our growing community šŸ™‚

 

This may be caused by an outdated version of the Zoom client. Please upgrade Zoom to the latest version and try again: https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version. 

 

Hope this helps. Keep us posted! 

 

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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FriendlyWebDr
Participant
Participant

ā€Ž2022-02-06 07:32 PM

I hosted a webinar today and the sound from my computer was faint (yes, it was turned up high on my computer). I have a second computer that's used as a monitor and the sound came through fine on it, the same as it did for  attendees.
How come the sound was so weak coming from my computer (I have the updated Zoom app, using a new MAcBookPro M1)? Thanks for suggestions.

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