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Slow Start Up with my Zoom

Gonzo2022
Newcomer
Newcomer

When I begin a Zoom meeting, it always takes 30 seconds to get going.  I have plenty of internet speed.

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I have tried reloading the Zoom app.

 

Please advise

5 REPLIES 5

GreggG_aka_4G
Community Champion | Employee
Community Champion | Employee

Hello Gonzo2022 -

 

Sorry to hear about your issue with the slowness in getting started in your Zoom meetings. If you could, I'd like you to try and see if your client is upgraded to the latest Zoom release, which is 5.9.1. Here are instructions for updating your Zoom App: https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit too.

Gregg Glowinski

Gonzo2022
Newcomer
Newcomer

Yes, I am using the current update of 5.9.1

GreggG_aka_4G
Community Champion | Employee
Community Champion | Employee

Okay, a question for you how recently has this started happening? We may have to get a ticket opened for you to investigate further.

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit too.

Gregg Glowinski

Gonzo2022
Newcomer
Newcomer

It has been happening for a few months. But it is getting to where it is impacting my business.  Please open a ticket to get resolved.

 

Thank you,

Joe Gonzalez

 

GreggG_aka_4G
Community Champion | Employee
Community Champion | Employee

I submitted this for a ticket, so you should be seeing this shortly. 

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit too.

Gregg Glowinski