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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Signature verification failed. Please try again or manually download

SheronSilvera
Explorer
Explorer

What does this mean? Thankyou

2 ACCEPTED SOLUTIONS

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @SheronSilvera suggest looking into the KB on Validating a digital signature. Let me know if this helps! 

 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

This KB article is not related to the issue. It relates to invoices.

 

This issue is related to updating Zoom - see screenshot.

 

When install is clicked - the error message "Signature verification failed. Please try again or manually download" appears.

View solution in original post

4 REPLIES 4

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @SheronSilvera suggest looking into the KB on Validating a digital signature. Let me know if this helps! 

 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Thank you but what is KB?

This KB article is not related to the issue. It relates to invoices.

 

This issue is related to updating Zoom - see screenshot.

 

When install is clicked - the error message "Signature verification failed. Please try again or manually download" appears.

SheronSilvera
Explorer
Explorer

Thank you