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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Sharing audio with Screen sharing isn't working

erinmaemusic
Newcomer
Newcomer

‎2024-04-22 06:39 PM

Since the update to version 6.0.0, the function to share computer audio when screen sharing doesn't appear to be working. I'm checking the box to "share sound" before choosing to share my screen, but the participants still can't hear the audio. Is it broken? Is there a new hidden setting that I'm missing?

 

I know of two other people who have experienced the same problem in the last 3 days.

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-04-23 01:19 PM

Hi there @erinmaemusic thank you for posting for the first time, and welcome to the Zoom Community!

 

When selecting the window to share, you should see an option to the right of the screen that allows you to select the Share Sound option. Here is a screenshot for reference:

Screenshot 2024-04-23 at 4.16.51 PM.png

 

Let me know if that helps!


Carla (she/her/hers)
Zoom Community Team
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