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Share Screen Problem (Window Block)

Koesbrilianto
Newcomer
Newcomer

Hello..
Can anyone explain to me
When I screen sharing a power point, a window which is normally in front of what I am sharing is blocking and making a black blockage to the power point. (pic attached). 

I already try this with another laptop and it just doing fine without blockade. But I did found my friend has experience this kind of blockage too.
Is there anything to do with the graphic cards or something?

Many thanks 🙂

2 REPLIES 2

IP-Man
Community Champion | Employee
Community Champion | Employee

@Koesbrilianto , please check your laptop's specs as it could be the cause of it. 

 

Full list of system requirements for Zoom can be seen here >>Zoom system requirements: Windows, macOS, Linux  

 

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!

Koesbrilianto
Newcomer
Newcomer

Hello.
Thank you so much for your suggesstion
This is my laptop specs
Windows 11 Pro Version 21H2
16 GB RAM
Intel(R) Core(TM) i7-1065G7
Up to 77 Mbps internet connection
NVIDIA Geforce MX350
I still think this problem is caused  by the graphic cards.
I will try to set the graphic cards in 2 different (Intel and NVIDIA) when running this app
Will report the result later
Thank you so much Sir