Share Screen Problem (Window Block)

[Koesbrilianto]

Hello..
Can anyone explain to me
When I screen sharing a power point, a window which is normally in front of what I am sharing is blocking and making a black blockage to the power point. (pic attached). 

I already try this with another laptop and it just doing fine without blockade. But I did found my friend has experience this kind of blockage too.
Is there anything to do with the graphic cards or something?

Many thanks 🙂

[IP-Man]

@Koesbrilianto , please check your laptop's specs as it could be the cause of it. 

Full list of system requirements for Zoom can be seen here >>Zoom system requirements: Windows, macOS, Linux  

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

[Koesbrilianto]

Hello.
Thank you so much for your suggesstion
This is my laptop specs
Windows 11 Pro Version 21H2
16 GB RAM
Intel(R) Core(TM) i7-1065G7
Up to 77 Mbps internet connection
NVIDIA Geforce MX350
I still think this problem is caused  by the graphic cards.
I will try to set the graphic cards in 2 different (Intel and NVIDIA) when running this app
Will report the result later
Thank you so much Sir