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Setting up Zoom

PIK
Newcomer
Newcomer
Spoiler
Hello together,

I have a software issue with Zoom. The camera is not getting detected by the Zoom App.
Using Intel NUC as room PC. Same device can detect the camera under the Teams App.

We already tried to give camera the permission for the Zoom-App but it was correctly Setup.

Does anybody got another idea, what settings can be changed, so it works?
1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

Please try these troubleshooting tips to fix your issues:

 

https://support.zoom.us/hc/en-us/articles/7246725403277-Troubleshooting-camera-issues-during-a-meeti...

 

If this helps, please accept the answer as an accepted solution.