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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Cloud recordings

Constanzavzqz
Newcomer
Newcomer

‎2023-02-01 10:12 AM

Hi! We are having problems with our account because it is not saving cloud recordings anymore. I´ve been trying to empty the cloud as often as I can, but it is still not clear to u why the problem continues.

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1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-01 01:06 PM

Hello,

 

Please follow this article to troubleshoot your issues:

https://support.zoom.us/hc/en-us/articles/9952267135629

 

If this helps, please accept the answer as an accepted solution.

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