Cloud recordings

[Constanzavzqz]

Hi! We are having problems with our account because it is not saving cloud recordings anymore. I´ve been trying to empty the cloud as often as I can, but it is still not clear to u why the problem continues.

[sachinzoom]

Hello,

Please follow this article to troubleshoot your issues:

https://support.zoom.us/hc/en-us/articles/9952267135629

If this helps, please accept the answer as an accepted solution.