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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Sent a Zoom invite and lawyer says he didn't get it.

Lily33
Newcomer
Newcomer

‎2021-09-16 01:59 PM

I sent out my Zoom invites to lawyers.  One lawyer claims he never got it. I also sent it to his secretary. She said she never got it. It didn't get bounced back to me as undeliverable. It appeared they all went through. What could be the problem?  How can I make sure all those invited to the Zoom meeting got their invite?

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3 REPLIES 3

Bort
Zoom Employee
Zoom Employee

‎2021-09-16 02:04 PM

How did you send the invite? Through your email account? Through Zoom Chat? 

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Lily33
Newcomer
Newcomer
In response to Bort

‎2021-09-16 05:07 PM

I sent them through my email account

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Bort
Zoom Employee
Zoom Employee
In response to Lily33

‎2021-09-17 08:39 AM

I would double-check your Sent folder to ensure the message included those recipients. On their end, they should check their Spam folder, just to be sure.

 

Beyond that, you would need to seek assistance from your IT team, as Zoom does not have access or control over your email account. 

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