cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Sent a Zoom invite and lawyer says he didn't get it.

Lily33
Newcomer
Newcomer

I sent out my Zoom invites to lawyers.  One lawyer claims he never got it. I also sent it to his secretary. She said she never got it. It didn't get bounced back to me as undeliverable. It appeared they all went through. What could be the problem?  How can I make sure all those invited to the Zoom meeting got their invite?

3 REPLIES 3

Bort
Zoom Employee
Zoom Employee

How did you send the invite? Through your email account? Through Zoom Chat? 

I sent them through my email account

Bort
Zoom Employee
Zoom Employee

I would double-check your Sent folder to ensure the message included those recipients. On their end, they should check their Spam folder, just to be sure.

 

Beyond that, you would need to seek assistance from your IT team, as Zoom does not have access or control over your email account.