cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Second recording - unable to convert

billzinho
Newcomer
Newcomer

‎2022-07-27 01:11 AM

Hi, I did a Zoom meeting yesterday and did a quick test of whether I could record and convert the discussion. I could and we carried on with the meeting. I am now unable to convert the second, half-hour 120,748 KB file which is what I need. I see a file double_click_to_convert_01.zoom but I can't get beyond the Failed to Convert Recording message including the invitation to open a destination folder and rename. Any suggestions?   

0 Likes
1 REPLY 1

Lgreenwood
Newcomer
Newcomer

‎2022-12-06 03:54 PM

I had the exact same thing happen to me.  Hope there are some answers out there.

 

0 Likes