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Screen sharing ppt crashes zoom

pocohr
Newcomer
Newcomer

‎2022-08-25 11:53 AM

Recently, when my colleague tries to screen share a ppt on zoom, it crashes the call for him. Can you help?

0 Likes
1 REPLY 1

willjoe2442
Contributor I
Contributor I

‎2022-08-26 03:19 AM

Open the Zoom app. Go to “Settings > Video > Advanced.” Deselect the Video processing, Sending video, and Receiving video checkboxes under the “Use hardware acceleration for” section. Restart the Zoom app.

 

 

Regards,

Will