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Zoom AI Companion2021-12-07 02:31 PM
During zoom meeting my screen flashes black , white and several colours randomly. The sound disappears & others in the meeting stop hearing me then it goes completely dead . This problem happen for several minutes then the broadcasting of the meeting return to normal .
This happens quite randomly - sometimes after only about 10 minutes into the meeting; sometimes 30-40 minutes, sometimes never.
Does any one have a solution for this problem?
2021-12-07 09:14 PM
Hello @ZoomAddict,
I would look at your CPU usage or your connection to the internet. Those are the likely culprits with issues such as this.
If you go into your settings -> statistics while in a meeting, you can view your connection status, and another quick solution is to check your connection to the internet by running a speed test.
If you are still unable to determine the root cause, then please submit a support ticket to our wonderful technicians with the meeting ID, date, and time of the issue. https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support
Regards,
B!