cancel
Showing results for 
Search instead for 
Did you mean: 
10DLC Campaign Update

Starting February 1, 2025, customers must add their phone numbers to an approved 10 DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Learn more

Screen Sharing Logs Me Off My Mac

jlsegull
Newcomer
Newcomer

On my iMac with the latest Ventura version, when using the Zoom app, when I start the screen sharing and choose the Chrome page I want to share, a small box pops with the green outline and then my user account is promptly logged off as if I clicked the log off button. I have to log back into the computer then.  

 

I've uninstalled the Zoom app and reinstalled it - and about every other thing I've researched - to no avail.  Anyone have an idea which direction to look in?

2 REPLIES 2

AMartin1
Newcomer
Newcomer

Happening to me as well. I've tried everything I researched as well!

imac, OS Ventura, zoom updated to latest version

AMartin1
Newcomer
Newcomer

I got it to work!  And I fixed the major lag that was happening after I fixed it. (I still need to try it with an actual participant but it's working for me when I'm in the app and it wasn't before.)

 

For sharing:

- Uninstall, reinstall, reboot (I'm sure you did that)

- On Mac... Settings>Privacy & Security>Full Disk Access; allow us.zoom

 

For the lag:

Here's something to try that worked for me:

  1. Go into zoom settings

  2. Under “Screen Share” -> Advanced -> Screen Capture Mode

  3. Set Screen Capture Mode to “Previous Operating Systems”