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Screen Share Drops after a period of time

SanDiegoSDSU
Newcomer
Newcomer

‎2022-01-26 06:46 AM

Does anyone have a situation where the screen sharing just stops working roughly 20-30 minutes into a call? Video is fine and the overall call is not affected. I am looking to see what is causing this and how to fix it. Thanks!

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2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-04-14 10:26 AM

Hi @SanDiegoSDSU, thank you for your contribution! I  am sorry that you have not yet received a community reply to your post, but I am happy to help 🙂 Many technical glitches and bugs such as this one can be solved by installing the latest version of Zoom. To check for updates, navigate to your profile picture in your Zoom application and select Check for Updates:

 

 check-for-updates-zoom.png

 

Let me know if that helps!

Moderator

Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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Washouglie
Newcomer
Newcomer
In response to CarlaA

‎2023-01-31 01:06 PM

I am interested in the solution to screen sharing dropping. It drops for me after 1 to 2 minutes. I am using latest version of zoom. I have a pro subscription. I am just trying to communicate with one person and we both have really good internet speed.

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