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Room recording audio and video out of syn

WisdomSoph
Newcomer
Newcomer

‎2021-09-12 01:22 AM

Recently, when I do the zoom recording, my audio and video frustratingly out of syn. 

 

I am using Mac and using air pod pro to do the recording.  Is there a way to fix it?

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-09-17 09:31 AM - edited ‎2021-09-17 09:32 AM

Hi @WisdomSoph, within your Client Settings > Audio > are any of the following enabled - High-Fidelity music mode and Stereo Audio? These two settings do increase CPU utilization. Try disabling the two, create a test meeting and recording to see if that helps.

 

Also, if you go into Video > Advanced > Try disabling 'Optimize Video Quality with de-noise and 'Use Hardware Acceleration for Receiving Video' to see if that helps as well. If you don't mind me asking are you recording to the Cloud or Locally recording? 

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