cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Retroactive closed captioning

EliseB
Newcomer
Newcomer

‎2022-07-12 10:12 AM

Is it possible to go back and add closed captioning / transcription to a recorded Zoom session? Thank you.

0 Likes
1 REPLY 1

rachael_james
Newcomer
Newcomer

‎2022-07-12 11:46 AM

We had to do this in the last couple of weeks, and ended up sending the recording of our session to a 3rd party service to complete the transcription because we didn't have the closed captioning turned on during the live session.

0 Likes