Retrieving audio visual recording

Community

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Hello,

At 4:30pm EST today I hosted a Zoom meeting that was recorded; when the meeting was over, and the audio visual recording was converted to a file, Zoom suddenly shut off, and I lost the recording. Would you please help me retrieve this recording? Thank you for your help.

Sincerely,

Constance Victory

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