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Required update not available

WIS
Newcomer
Newcomer

Hi there,

 

I thought it was a good idea to enforce updates for our community of 1000+ members but it turns out that the latest version is not available globally. Specifically, the latest version of the Android client is 5.16.5, but some users cannot join our meetings. The latest version available in the Play store for them is 5.16.2. The only way to provide them with a way to join our meetings is to lower the enforced version down to 5.16.2, but it will be annoying tracking the updates so as to keep changing these settings. This seems like a rather unprofessional oversight by Zoom. 

 

Has anyone had a similar issue and/or does anyone have a suggestion for how to deal with it?

 

Thanks

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