Reports: registration and use report are without names, only with an asterisk.
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2021-08-26 07:37 AM - last edited on 2022-03-21 09:33 AM by Bri
I need help to understand what happenend with report zoom meeting.
I took the usage report and registration report to do a list of participants but when I donwload the file, in the local name and email appear only asterisk.
I need this report to send for my client with all the people that enter on the meeting.
Someone can help me.?
best regards
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2021-08-26 08:03 AM
Hi @deacobra
This typically happens for healthcare related accounts that have enabled HIPAA compliance. Is your account set up as a healthcare account?
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2022-06-14 05:31 AM
Yes that happens to my account and i do have a healthcare account.