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Red ! no audio video

mikemarelli
Newcomer
Newcomer

‎2025-05-15 01:04 PM

All of a sudden when I log into zoom meeting new box appears, are you sure you don't want audio and video. Only option is yes. The Audio and video have redline with Triangle and !. I click it but won't allow to turn on

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1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2025-05-15 01:55 PM

Hello @mikemarelli,

Welcome to the Zoom Community! We're glad to have you here.

Please try to clean uninstall and reinstall the app.
You can check out this article for more information.

Let us know if it works or if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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