Recurring Meetings disappeared from Zoom Workplace?

[NJW]

Hi - I use recurring meetings/ Meet Any Time all the time in my practice, and they are suddenly gone from Zoom Workplace. They disappeared for a while last summer when Zoom updated, but they were restored shortly thereafter and I haven't had a problem since - until now. What happened, and will they be back? It's very inconvenient to have to go to the web version to find those links multiple times a day. Thanks for any help you can give.

[NJSAUS]

Yes we have been having issues with reoccurring meetings as well. Unable to assign different HOST.  See our recent post - https://community.zoom.com/t5/Zoom-Meetings/I-CANNOT-ALLOCATE-A-NEW-HOST-TO-MEETINGS/m-p/226477#M123...

Have you had any response from Zoom?

[meriment]

The reoccurring meetings have been moved around a few times. They should now be visible in the Zoom app. If you are still having difficulty there is a Zoom app, Salepager, that lets you view, schedule and manage your recurring Zoom meetings in one location.

[NJW]

I have not had any response from Zoom yet...

[mmacgowa]

We just created an API for wordpress and cannot find an option for recurring meetings with all the calendar scope activated. I see there is another selection that refers to recurring so it appears that it is or was supposed to be part of the process. Have you found that the recurring entries will import if you create them from Zoom outside the API?

[MGSR]

Hello Community Members, 

Thank you for bringing this to our attention.

We have flagged the issue internally and will keep you updated as soon as we have more information.

In the meantime, we appreciate your patience.

[NJSAUS]

Hi Mark, well this issue was flagged back in June/July 2023. Nothing has been done since. I have about 10 back and forth emails regarding this functionality disappearing. 

[NJW]

Recurring Meetings/Meet Anytime have reappeared in Zoom Workplace for me. I don't know why they disappeared or why they are back, but I hope they stay!

[NJSAUS]

Reoccurring meeting have always been there for us. The option when editing the meeting via the zoom workplace app to assign a different host has disappeared. 

the only way we can do this is signing into the web browser account. It’s a huge pain

can you find the assign alternative host section when editing a meeting?

[mmacgowa]

The issue is in the API created in Zoom Marketplace. I can still create a recurring meeting in the Zoom Ap or browser but it does not transfer inside the plugin within Wordpress. For NJSAUS you can access the assignment of hosts within the API if you can't get it in the browser. It seems to work well.

[MGSR]

Hello Community Members,

We have received information from the engineers about why this behavior is happening; kindly check below: 

For Zoom users with no calendar Integration

If a meeting is a recurring meeting, meet anytime (no fixed time meeting), and then it will show in the recurring list.

On the web Meeting page:

 

In client:
 

For Zoom users with Calendar Integration

If a meeting is a recurring meeting, meet anytime (no fixed time meeting); whether it will show in the recurring list depends on if the client can find the related event in the calendar.

Some recurring time meetings were created in a third-party calendar (e.g., Outlook, Google), and when it was created on the third-party calendar, it had calendar events.
In the Zoom client, if the calendar can find related calendar events, then the recurring meeting will not show up in the recurring list. If the calendar cannot find related calendar events, then the recurring meeting will show in the recurring list.

 

Attention:

1. Not all recurring meetings are fixed-time meetings. Most meetings are daily/weekly/monthly meetings.
   Only no fixed meeting may appear in the recurring list.

   

2. Zoom will recycle meetings. If a meeting is not activated for a long time, then the meeting will expire and will no longer show in the client.