My recurring meeting has disappeared from schedule and link is invalid. Any ideas please?

[speechsupport]

We are having the same issues company wide. It is hindering our work.

[AndrewHelme]

Hi

I spoke to Zoom and they said that when you insert the meeting into Google calendar it is a two way link. Meaning that if you alter your calendar it alters the meeting in Zoom. Deleting a meeting in your calendar will also delete it in Zoom even if it is a recurring one and you only delete one meeting. You can either stop the bi directional link (as they put it) in settings or rather than delete meetings on your calendar amend them this will also amend them in Zoom. We've been with them for 5 years and there have been so many updates (mainly useless gimmicks) that they must have slipped this functionality in as I don't recall it being the case 5 years ago! Hope that helps.

[AndrewHelme]

UPDATE

Yet again another meeting has been deleted from my Zoom schedule. This time it was a stand alone meeting. Zoom's answer was to unhook the calendar and contacts, disable bi directional functionality and then restore them and re create the deleted meeting. In other words they haven't a clue what happened. I would strongly recommend users NOT TO USE the bi-directional functionality. Zoom have added so many irrelevant and distracting gimmicks to the system it is now falling over and they can't identify the causes.

It took them 6 days to come up with the reset solution! Clearly they had no idea.