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Recuperar grabación del 2022

Jsolisb
Newcomer
Newcomer

‎2023-05-25 04:39 PM

Buenas tardes

He realizado grabaciones del año 2022, pero solo me aparece una en la nube.

Se podrá recuperar todas las grabaciones que se realizaron en ese año?

 

Saludos.

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david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2023-05-26 12:24 AM

Hola @Jsolisb ,

 

Las grabaciones del 2022 las eliminaste o hiciste limpieza? de ser asi hay un tiempo maximo de recuperación.

 

Abre ticket con soporte para que puedan indicarte, deberas facilitar información sobre el usuario que creo la reunión, fechas y horas aproximadas etc..

 

Adjunto enlace: Click here 

 

Saludos,

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