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2023-07-04 11:31 AM
I had a Zoom recording stored in my account on June 1, 2023. It has just been removed by Zoom because of the 30-day storage period. Would it be possible to recover the recoding? Thank you.
Solved! Go to Solution.
2023-07-04 06:02 PM - edited 2023-07-05 08:08 AM
Welcome to the Zoom Community, @jimacloudzoom.
If there is no trash storage or it’s not in the trash storage as shown here, there’s no recovery.
2023-07-04 06:02 PM - edited 2023-07-05 08:08 AM
Welcome to the Zoom Community, @jimacloudzoom.
If there is no trash storage or it’s not in the trash storage as shown here, there’s no recovery.
2023-07-05 07:26 AM
Thank you very much, Ray. Fortunately, there is a trash storage and I was able to recover the recording.
2023-07-05 01:31 AM
To find your recording:
Open the Phone app .
Tap Recents.
Tap on the caller you recorded. If you recorded the most recent call: Go to the player in the "Recents" screen. If you recorded a previous call: Tap History.
Tap Play .
Optional: To share a recorded call, tap Share
Regards,
Diana