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Recovering a Recording

jimacloudzoom
Explorer
Explorer

I had a Zoom recording stored in my account on June 1, 2023. It has just been removed by Zoom because of the 30-day storage period. Would it be possible to recover the recoding?  Thank you.

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @jimacloudzoom.

 

If there is no trash storage or it’s not in the trash storage as shown here, there’s no recovery. 

Ray_Harwood_0-1688518923141.png

 


Ray -- check out the GoodClix website or the Z-SPAN website.

View solution in original post

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @jimacloudzoom.

 

If there is no trash storage or it’s not in the trash storage as shown here, there’s no recovery. 

Ray_Harwood_0-1688518923141.png

 


Ray -- check out the GoodClix website or the Z-SPAN website.

Thank you very much, Ray. Fortunately, there is a trash storage and I was able to recover the recording.

willjoe2442
Contributor I
Contributor I

To find your recording:
Open the Phone app .
Tap Recents.
Tap on the caller you recorded. If you recorded the most recent call: Go to the player in the "Recents" screen. If you recorded a previous call: Tap History.
Tap Play .
Optional: To share a recorded call, tap Share

 

Regards,

Diana