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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Recordings

SB25
Newcomer
Newcomer

‎2022-09-13 11:53 AM

So I could not log into my account, because I forgot my password.  Every time the response was I did not have an account.  However I did have one and I had about 20 recorded meetings in the cloud.  So then it told me create a new account, all my credentials are the same email account.  So now I can't see any of my previous recordings....HELP

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-09-14 08:55 AM

Hi @SB25, I have gone ahead and created a support ticket for you. Please watch out for an update via email. Thank you!


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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