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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Recordings

Petra3
Newcomer
Newcomer

Dear ZOOM community,

I need to tap into the ZOOM brains trust and so hope you can help.

I have used ZOOM for over 5 y now and made many recordings during this time.

Yesterday, I recorded a meeting. The recording symbol appeared and the recording was sent to me shortly after the meeting finished. However,  the recording is only 39 s long and only a black/grey screen. 

Do you have any suggestion regarding where the recording might be?

Thank you so much!

Best wishes

Petra 

1 REPLY 1

Happytohelp123
Community Champion | Employee
Community Champion | Employee

Hello @Petra3 ! I will be reaching out to you via a ticket so that I can review more details on the recording.