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Recording in low quality

NdiCurso
Newcomer
Newcomer

‎2024-02-28 10:27 AM

Good afternoon! My zoom is saving the meetings at 640x360 both cloud and computer, but I have a 4k camera from Sony (Sony ZV1)

Is there a setting to make the camera better online? I use a Video capture.

My plan was for the recordings to come out in 720p

Topics:
0 Likes
3 REPLIES 3

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-02-28 02:39 PM

Hi there @NdiCurso , and welcome to the community! Have you seen this? 

 

Screenshot 2024-02-28 at 4.37.47 PM.png

 

Taken from: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066421 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

NdiCurso
Newcomer
Newcomer
In response to Bri

‎2024-03-02 05:37 PM

These options are already enabled

0 Likes

NdiCurso
Newcomer
Newcomer
In response to Bri

‎2024-03-05 10:35 AM

Options are already enabled, but the quality is still low

0 Likes