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Recording Stopped - Middle of Meeting

mherzogny
Newcomer
Newcomer

‎2024-07-15 12:21 PM

I was recording a meeting today (Cloud) and in the middle of the meeting I got a "Recording Stopped" audio message.  As soon as I heard that, I hit the record button again to restart the meeting.  However, when I go back into my recordings, I only have the last half of the session.  Everything that happened prior to the "Recording Stopped" message is missing.  


I checked my local "Zoom Recordings" folder, thinking maybe it was recording locally at first.  


Any insights or ideas are welcome!

mike

Topics:
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3 REPLIES 3

Sue19
Newcomer
Newcomer

‎2024-09-16 03:02 AM

Hi, I had exactly the same problem during a zoom meeting on Friday, 13th Sep - I got the "Recording Stopped" message, hit Record again, but only have a recording of the session from that point onwards.

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SF3
Newcomer
Newcomer
In response to Sue19

‎2024-11-15 06:33 AM

I had the same thing happen to me last night. I spoke to support and they have no record of the first half of the meeting. Did you ever get an answer?

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SF3
Newcomer
Newcomer

‎2024-11-15 06:25 AM

This very thing happened to me last night. Did you ever receive an answer? I spoke to support and they don't see the first recording. 

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