Recording File - Active Speaker Positioning During Screen Share

[MartinInspires]

Hi,

I would like to have the active speaker back on the presentation for the recorded file. Do you know how to achieve this?

Over the past few weeks, my recorded file has changed and it's confusing me. 

When I screen share a 1920 x 1080 presentation, it fills the whole of the screen. The active speaker is up in the top right hand corner. When I downloaded the recording, the video would have the active speaker in the top right hand corner of the presentation and the presentation would fill the screen. See the image from a while ago attached. 

Now, when I download the recorded file, the active speaker is off the presentation in a black section of the screen and the presentation is over to the left. See the image from a recording today. 

Please see the attached images. 

I would like to have the active speaker back on the presentation for the recorded file. Do you know how to achieve this?

Note: I spoke with support yesterday and they couldn't help me. 

Thank you. 

[ChrissyG]

I have exactly the same issue and have tried all ways to sort it but no luck