Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2023-03-09 06:24 AM
Hi, I did a webinar with 1300 attendees. Some of them were telling me that the Q&A was not accessible for them but they were seiing other people asking question. Someone knows why? Is there a limit?
2023-03-09 08:00 AM - edited 2023-03-09 08:17 AM
Hello,
There is no limit I am aware of for this feature. If you have the participant capacity it should be available as far as I know. I know breakout rooms have a limit of 1000. I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new) to be certain.
Are you sure it wasn't user lack of knowledge on how to make use of the feature since it worked for some?
Zoom require users to be on a minimum version for certain feature to work. I think 5.10.3 is currently the global minimum. It may be different for mobile devices.
Regards
2023-03-09 08:19 AM
What capacity of participants was your license?
2023-03-10 07:51 AM
5000 participants
2023-03-10 08:00 AM
This is quite an unusual situation, however, it is likely that the participants who could not see the Q&A section did not have their Zoom application updated or if they entered the webinar through the web portal, they have limitations with some functions.
It is recommended as long as they download the application and enter the sessions from that medium.