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Problems with Live Zoom Meetings Freezing

Alana15
Newcomer
Newcomer

‎2023-02-16 08:52 PM

During my live Zoom meetings, it freezes and repeats the motion over and over.  I use Zoom to teach live fitness classes, and this keeps happening.  I have to stop the video and come back.  I teach far away from the computer and have to stop the class and come back.    It has happened since updating Zoom's latest version this year (2023).

 

What should I do?

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4 REPLIES 4

Jameswalter
Contributor III
Contributor III

‎2023-02-17 12:16 AM

Restart your computer. If Zoom video or camera still freezes after a restart, uninstall the Zoom client and reinstall the latest version from our Download Center.

Alana15
Newcomer
Newcomer

‎2023-02-19 09:00 PM

I am going to try these solutions tomorrow.   I hope it helps!

SIsmail1
Newcomer
Newcomer
In response to Alana15

‎2023-03-02 08:56 AM

Alana, did this make any difference?

 

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SIsmail1
Newcomer
Newcomer

‎2023-03-02 08:55 AM

Experiencing the same issues... clients are getting really frustrated with the sessions.  Not a good thing for my business and a bad reputation for ZOOM as many are asking to now switch to TEAMS.  

 

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