cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Problems With Videos on Portion of Screen

oaknum1
Newcomer
Newcomer

I have a problem with videos that are embedded in PowerPoint slides.  I set up the session with Screen Share/Advanced/Portion of Screen, and it all works fine until I show a video.  After the video is finished, Zoom drops “Portion of Screen” and on each of the next two slides I need to “Hide Presenter View” and then “Show Presenter View” to get back to Portion of Screen, which, of course, disrupts the presentation.  Is there a solution to this?

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @oaknum1 testing this and trying to envision how you're sharing slides, is this how you've set up your portion of screen and slides? 

 

Sharing Portion of Screen

 

Sharing a portion of the screen in PowerPoint 

 

 

Participant view  of portion of the screen

 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!