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2025-01-09 07:55 AM
Hello, I had been using Zoom to record meetings to the cloud. During one month, I canceled my subscription and lost access to my cloud recordings. After renewing my subscription a month later, I hoped to regain access to those recordings and download them. However, it seems that they are no longer available. Is there any way to recover them?
2025-01-16 02:55 PM
Hi @aelf1
I'm sorry, but if you don't pay for a service, Zoom don't keep the recordings.
If they had stayed on the servers, you could have been surcharged for the space.
The files are lost
all the best
John