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Potrait lighting enabled by defualt in the account. Not able to turn off through Admin console

PalliumIndia
Newcomer
Newcomer

Potrait lighting enabled by defualt in the account. Not able to turn off through Admin console. Settings not seen. Please help on priority

3 REPLIES 3

storyhub
Community Champion | Customer
Community Champion | Customer

This is not and admin function. Sign in to your account on the Zoom client. Go to settings > video and effects > camera tab and turn of portrait lighting.

If this works please click accept as a solution.

PalliumIndia
Newcomer
Newcomer

We already know that this is not an admin function, It can be set in the zoom client. However even after disabling it in the client, it is enabled by default for all the meetings scheduled by the admin for this account. This is the issue.

PalliumIndia
Newcomer
Newcomer

No, it is not working. It is enabled for all. Every meeting scheduled fromt this account have this issue. It is not a client side issue.